Product Return & Refund Policy

If the product you ordered and received is defective, damaged during shipping, incomplete or incorrect, contact our customer service number at 1-866-YOBANGO. Returns can only be processed by calling our customer service number within 15 days of the date you originally ordered your product.

Returns can only be processed by calling 1-866-YOBANGO.

Defective product can only be returned within 15 days of the date you originally ordered your product.

If you choose to return your item for a refund please call our customer service number to receive full instructions on how to return your product. Refunds are subject to the following conditions:

Refund requests must be made within 15 days of the date you originally ordered your product. Refunds are subject to a $5.00 restocking fee plus the full cost of return freight. Returns must have original packaging, instructions, accessories, software (if included), and components and be in the original condition you received your product in, in order to avoid any additional fees.

Returns are only accepted if accompanied by written pre-approval from our customer service personnel.

Returns must be shipped to our warehouse within 5 days of the date approved by our customer service personnel.

You can reach YoBango Customer Service at our toll free number 1-866-YOBANGO

Our Customer Service Line is available within the following times:

Returns can only be processed by calling 1-866-YOBANGO

Defective product can only be returned within 15 days of the date you originally ordered and received your product.